wpopk.blogg.se - april 2023

Lansweeper review – all in one-time saver Compare that to Java based Service desk solutions where you quickly see that the product gets slower and RAM consumption goes to the computer maximum. When you click on an action, it will open instantly. Lansweeper is a perfect companion to every IT department where you want to save time. We got used to the solution, but it just wasn’t there.

In the end, solution ended up pricey and clunky. Because they were from the same vendor, they integrated a bit, you had an option to deploy software from the Service Desk, but if you wanted to use the inventory you had to log into the program. But the licensing was treated separately. Because they were from the same vendor, they were able to share data. We tried to use one product for Service Desk and another product for Asset Management from the same vendor.

Price – good all in one products are either rare or expensive.

There are two reasons why we chose multiple vendors for the services: For example, we used Service Desk from vendor 1, Knowledge base from vendor 2, asset management solution from vendor 3, etc… In the end, while we had all the information, information was not available from one place. We used to use several programs which were all used separately.

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